A Community First Responder (CFR), is a person available to be dispatched by an ambulance control centre to attend medical emergencies in their local area. They can be members of the public, who have received basic training in life saving interventions such as defibrillation, off duty ambulance staff, or professionals from a non-medical discipline who may be nearby or attending emergencies, such as firefighters or security guards. Community first responders are found in the emergency healthcare systems of the United Kingdom, the USA, and Australia.

Their Role

Community first responders are there to provide assistance to those with a medical emergency, and most importantly to start and maintain the chain of survival in cardiac arrest patients until a fully equipped ambulance arrives. The schemes were originally envisaged for rural areas where emergency medical services response is likely to be delayed beyond the approximate 8-10 minutes during which a cardiac arrest is likely to become irreversible. The schemes have since expanded to more populous areas, where the benefit of early intervention can still prove life saving, and the volume of people available to ambulance control assists them with meeting response time targets such as ORCON.

Examples of first responders include "co-responders" (police or fire service), members of staff of a shopping mall or other public place, members of a first aid organisation, lifeguards, community first responders, and others who have been trained to act in this capacity. Employees of the statutory ambulance services may also act as first responders whilst off-duty.


In general First Responders are sent to immediately life threatening situations such as cardiac arrest. Some ambulance services restrict the type of calls which responders can attend, either through blanket prohibition or by more detailed call screening by the emergency dispatch centre. This is because responders do not necessarily have the levels of training or equipment available to full time staff, and may arrive on their own, increasing risks. Types of call which responders may not be asked to attend (or be stood down if already en-route) include drugs related problems, domestic violence and abusive patients as well as dangerous scenes such as traffic collisions or building sites. In some areas, responders are also not dispatched to paediatric cases, although other areas have this as a main part of their role.


Schemes vary in the UK and are mostly managed by the local ambulance service, although some schemes are run externally (such as by St John Ambulance or by commercial entities such as Alton Towers) in association with the ambulance service. The majority of responders are volunteers and take no payment (although in some areas, payments are made for each call, particularly to staff responders) and use their own cars with no mileage recompense. In most schemes, they are expected to drive under normal road traffic laws, and are not permitted to claim exemptions or use blue lights and sirens. There are a small number of schemes which have dedicated response cars and responders, who have been fully trained in response driving, respond on blue lights and sirens. In most cases funding for these schemes is from charitable donations from local communities.


The training is generally first aid-based and at its core includes extended first aid skills such as defibrillation and oxygen therapy. Most schemes also use some further extended skills adjuncts, not normally taught on public first aid courses, such as suction and placement of oropharyngeal airways.


There is no agreed national standard for first responders, with some schemes using the nationally recognised First Person on Scene (FPOS) Basic or Intermediate courses, run by the Institute of Healthcare Development (IHCD), a branch of exam body Edexcel which also qualifies ambulance staff, and others opting for internal training standards. West Midlands Ambulance Servise now trains all its responders to FPOS intermediate level with some "advanced" responders completing additional modules and continued professional development to FPOS enhanced level. In most cases the training takes place over several evenings and/or weekends and there may be a period of supervision for new responders including ambulance observation shifts before they are deemed competent to respond on their own.







What is a Community First Responder?

Bala community first responders team was established at the end of 2011, becoming a “live” team in early 2012. We are a team of volunteers who are trained by the Welsh Ambulance Service to a nationally recognised level and provide life saving treatment to people in their local communities.

When the team respond to a call we are always backed up with the
nearest available emergency ambulance.


Ymatebwyr Cyntaf y Gymuned Bala
Bala Community First Responders

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